Develop a proactive and vigilant mindset to monitor, identify and assess potential risks before they escalate.
Learn to confidently assess situations, make informed decisions, and take appropriate action to mitigate risks.
Master verbal and non-verbal communication, active listening, and de-escalation in challenging interactions.
Reduce the likelihood of incidents, minimise workplace violence, and foster a safer environment for employees and the public.
Build discipline in working collaboratively with neighbours to support stronger safety and welfare outcomes.
Effective capable guardianship and understanding the responses necessary to support vulnerable individuals.
Developing a proactive approach to safety, guardianship and risk in public-facing environments.
Developing the expertise to successfully manage potential threats to safety and well-being.
Building a culture of care and collaboration within the community to strengthen capable guardianship.